FAQs

Q: What Is Your Return Policy?
A: Merchandise that is in the original packaging, and that is not defective, can be returned for a refund or replacement within 30 days of original purchase. Returned merchandise that is not defective, will be subject to a 20% Restocking Fee.

You can find our full return policy here

Q: What if my merchandise is defective?
A: If any merchandise sold and shipped by Inker Supply is faulty or defective, we will cover the cost of shipping to have the merchandise returned, so long as the claim is filed within 30 days of the original purchase date. Upon receiving the returned item, we will then either replace the item, or issue a credit for the original amount paid.

Again, you can find our full return policy here

Q: How Long Will It Take For My Refund to Go Through? 
A: Typically 5-10 business days, depending on your bank, and the method of payment used. 

Q: How Long Will It Take to Get My Order?
A: Standard orders will ship same day or next day. These can take 5-7 business days to be delivered. 

Q: How Much is Shipping?
A: Shipping price is based off the carrier rates. Inker Supply utilizes UPS and USPS.

Q: Do You Ship Internationally?
A: Not at this time. We currently We ship anywhere in the Contiguous United States and US Protectorates.

Q: Where Do You Ship From?
A: We are located in Downers Grove, IL. We ship direct from our warehouse to insure quality packaged merchandise.

Q: How Do I Cancel an Order?
A: Simply contact us at hello@inkersupply.com to request a cancellation. Please be aware that we will not be able to cancel an order if it has already been shipped.